“You don’t have to try to please everybody and eventually create an application that is liked by nobody. In fact, since your users are in all likelihood in a situation where they can switch applications easily, and since they probably are not locked in by the need to open a specific file format in its native application, it might be a really bad idea for you to go down the «simply add up all the requested features» route of application design.
So eventually, the best course of action is to get rid of some features that just don’t work out anymore.”
