AT&T Acknowledges Upload Speed Caps, Will Fix Eventually

You guys know how you’ve been trying to upload media with your new iPhone 4, and feel totally dissed by the insignificant upload speeds? AT&T has publically admitted that it’s totally their fault via a software issue in Alcatel-Lucent equipment. AT&T’s statement reads,

AT&T and Alcatel-Lucent jointly identified a software defect — triggered under certain conditions – that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices.

There isn’t an estimated delivery date for the fix, but AT&T basically says the speeds are competitive and fine in the meantime. We all disagree of course, but at least we know what’s going on.

[All Things D via 9 to 5 Mac]

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