Back in April a Californian woman sued Apple over “false-positive readings” on the iPhone’s moisture sensors. Those sensors that usually get triggered when the iPhone is subjected to water damage.
The suit stated:
“As a result of Apple’s improper application of the Liquid-Damage Exclusion, Apple sells [devices] with the intent to exclude them from the warranty coverage Apple promises consumers it will provide—even when consumers pay extra for Extended Warranty coverage—simply because their Liquid Submersion Indicator has been triggered, without any attempt by Apple to verify whether the Class Devices actually have been damaged as a result of submersion or immersion in liquid.”
And, as iLounge also noticed, Apple had to face problems with the moisture indicators in 2009, too. Now, the South China Morning Post reports (sorry guys, pay-wall at that link) that many iPhone users based in Hong Kong are experiencing issues with the iPhone’s overly sensitive moisture sensors, which lead to voided warranties due to water damage.
The SCMP suggests that Hong Kong’s 95% humidity might be too much for the iPhone, and that Apple better fix this soon, or stop selling the device in the country. If the reports and negative comments will increase in the next weeks, I guess we’ll be hearing an official statement from Apple soon. With the case of overheating iPods in Japan, Apple needs to “fix” its public image in Asia.
[via Gizmodo]