Cody Fink

1547 posts on MacStories since January 2010

Former MacStories contributor.

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Comparing T-Mobile’s, AT&T’s, and Verizon’s Early Upgrade Plans

Dante D’Orazio of The Verge compares the Jump, Next, and Edge plans across the United States’ three biggest carriers. The costs of these plans are broken down into tidy charts that explain what’s happening when you opt into these plans.

T-Mobile’s made a lot of news lately thanks to their outspoken CEO and marketing campaigns around becoming the “un-carrier.” T-Mobile’s greatest strength is that they have the most transparent plans in the industry and flexible options for those who bring their own phones to the carrier. Last week T-Mobile announced Jump, a plan that’s supposed to help people upgrade to a new phone earlier. AT&T and Verizon followed with Next and Edge, but their plans aren’t really that good of a deal. Dante has a couple breakdowns for those who want to upgrade every year and every six months. T-Mobile has the most affordable plans, but in the end none of them are that great.

Ultimately, most everyone is better served by sticking with their traditional cell phone plan and buying a phone at full cost when you can’t take that old smartphone any longer. It’s best, then, to think of these “upgrade plans” as extended payment plans that take advantage of customers who want the newest phones and want to pay little up-front by charging them massive fees as the months roll by. No deal.

I don’t think these plans are necessarily geniune attempts to help customers who want to upgrade early, but they do at least ease the pain of upgrading. Maybe people might find it easier to break up the cost of their next phone into chunks rather than paying for an expensive phone outright. Personally I’d rather just budget and buy the phone if I really wanted to do this, selling the old one afterwards, even though it’d be a bit of a hassle.

And these plans definitely make more sense for those who want the latest Android phones, since iPhones are (so far) on an iterative update cycle with major updates occurring every two years. For the iPhone it’s not the next phone that’s substantially better than the one you have now, it’s the one after that. If you have the iPhone 5 you’ll want next year’s. If you have the 4S you’ll want this year’s. Etc. etc. Things could change, but I think in the United States, the two year contract cycle is the way to go for most people. Today’s phones are powerful enough that the latest can stay relevant for a long time. You couldn’t say that in 2010, but you can say that now if you’re buying a flagship phone.

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On The Surface RT and Impatience

Nick Bilton of the New York Times writes:

Today’s consumers don’t want options. They are impatient. They want to tear their new shiny gadget from the box and immediately start using it. They don’t have time to think about SD cards or USB drives or pens or flip stands.

The surface RT didn’t allow that. Customers had to think about it.

The Surface RT had a lot of things that didn’t bode well for it. For one the name. The other was Windows RT, which I think is an even better example of what Nick Bilton is describing as far as options go.

I don’t think the Surface’s hardware ever really got in the way. An SD card slot or an available USB port don’t really interfere with what someone will do with a tablet. The kickstand and keyboard accessories are sort of the Surface’s cherry on top. The things that the Surface has on the hardware side are incentives. But I think Windows RT itself wasn’t what customers were looking for in a tablet.

On top of good hardware is an operating system that’s buggy and clumsy, getting in the way of the things people want to do. Windows RT is this cut down version of Windows that doesn’t let you install traditional desktop applications and wasn’t completely optimized for your fingers, and I think customers got fed up with this idea relatively quickly. I get what Microsoft is aiming for, the idea that you can have a tablet for both work and play that gives you a lot of choice in how you use it, but that point didn’t come across in their marketing and Microsoft’s implementation of it (like switching to the Desktop through a tile) ended up confusing people.

Microsoft said, “You can have the best of both worlds!” The result is a product that sends mixed messages about what it wants to do and what it’s really capable of. Surface RT feels like a product that had to hit some arbitrary deadline, was then rushed onto store shelves, and it shows.

The Surface RT doesn’t solve any pain points, which is the kicker. Things like the iPad take away a lot of the stuff that people don’t like about computers. People use their iPads because it instantly turns on, has great battery life, and doesn’t behave like a traditional computer. People generally don’t have to worry about maintaining their iPads. You don’t have to restart it to install updates every week, download the latest virus definitions, or run a cleaner to magically improve the computer’s performance. It’s a worry free device. The Surface RT was supposed to be Microsoft’s answer to these things — a product that sheds all of the legacy components Windows held onto for so long that would make the computer safer and easier to use — but ultimately Microsoft decided people wanted their desktops on their tablets so they could use Office, forgetting that that’s the thing people wanted to get away from. The irony is that the tablet that was supposed to offer more choice than the iPad ended being the compromised experience. That’s why it failed.

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The Apps That Get Featured in the App Store

Over the past few months, I’ve been researching the kinds of apps that get featured on the iOS App Store home page for different countries around the world. I’ve posted my initial findings as an online report with dynamic graphs and analysis.

This is a fantastic report with lots of data points for any developer trying to get their apps featured by Apple. Dave Addey’s highly interactive regional graphs and notes are very well done. Be sure to check out Dave Addey’s other works on his main blog.

The most interesting data point involves free vs. paid apps. It’s not really surprising in hindsight, but there’s a much higher number of apps that were free when they were featured compared to ones that had paid features. The exceptions seem to be books and productivity apps.

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Some Thoughts on an Entry Level iPhone

This could have been a footnote in my comments on OS X adoption, but I wanted to return to iOS adoption and elaborate on one comment I made about being able to upgrade easily since people likely have a recent iPhone. Apple is seeing some interesting things happening with their most affordable iPhone.

Tim Cook noted that the iPhone 4 was in constraint for the entire quarter during Apple’s first fiscal conference call for 2013. Again, during the second conference call, Tim Cook talked about the popularity of the iPhone 4 in China, Apple’s biggest emerging market with the most potential for revenue.

China has an unusually high number of first time smartphone buyers. We’ve seen significant interest in iPhone 4 there and recently made it even more affordable to make it more attractive to those first time buyers.

It turns out that the free iPhone 4 is still popular. Not only as a free phone on contract, but also as a first phone for customers in emerging markets. In developed markets, it seems that early adopters and people who love their iPhones tend to get the latest new thing, while people who just want a nice phone or can’t justify the upfront expense end up getting an iPhone that’s more affordable, but otherwise still workable and current as it supports the latest version of iOS. How many other phone makers have a free phone that has luxury materials like steel and glass, has the latest operating system, and has a great quality camera? You’re guaranteed a quality product that just works, for free, even though the phone is a few years old. That’s remarkable.

Every year, Apple reduces the price of last year’s entry iPhones by a hundred dollars, meaning that this year’s free iPhone would end up as the iPhone 4S if Apple follows the same pattern. It’s a great phone with a great camera and good all around battery life, and iOS 7 will be available for it. But I wouldn’t be surprised if that wasn’t the case this year.

I don’t know anything about what Apple has in store for their next iPhone announcement, but there’s currently a lot of speculation surrounding a cheap plastic iPhone. I think it’s certainly plausible that Apple would not only release a new flagship iPhone, but a new entry level iPhone as well. But why?

I wouldn’t correlate Apple’s entry level iPhone as cheap, but rather as more affordable, as I imagine it costs significantly less to produce a high quality build not dissimilar from the iPhone 3GS than a phone made of glass. In emerging markets, and even here in the United States, I can’t imagine that the iPhone 4 is a cost effect phone to produce at the prices Apple wants to sell it for. The press talks about there being demand for phones with bigger screens, but there’s clear and evident demand for a free iPhone and Apple wants to capture the attention of the markets that are asking for it. A CIRP survey notes that about half of total worldwide iPhone sales consisted of the iPhone 4 and iPhone 4S as of March, thanks in part to the success of the iPhone 4 in China and possibly related to Apple’s 25% price reduction in markets like Brazil.

The iPhone 3GS was a phone that kept receiving the latest iOS updates for a long time, but didn’t always have all of the features. The iPhone 4 and 4S are going to end up in the same boat, where they’ll run iOS 7, but will lack some of its more commendable features since the phones aren’t powerful enough. Part of me thinks that an entry level iPhone will be very much like an iPod touch with an antenna, with hardware that’s capable enough to run all of iOS 7’s features, is better than the any last generation iPhone, but won’t compare to what’s inside Apple’s flagship offering. This is a good thing — it means more and more people will have access to Apple’s latest software and the latest apps from the App Store.

Talking about iPods, it’s a market that’s still there but isn’t as prevalent as it used to be. The iPod isn’t as relevant since more and more people are listening to music on their iPhones and on demand, and I think young people in particular aren’t finding them as attractive or necessary. iPods will stick around, but Apple can better tailor an entry level iPhone to come in fun colors with fun marketing for people who are looking to have the coolest and latest thing that might not be a flagship, but is free[1] compared to an iPod touch and would fit well within a family plan.

Apple is also currently in the process of making three big transitions. The first is the move to the 4-inch Retina display, which started with the iPhone 5. The second is the move to the Lightning port which also started with the iPhone 5, the Lightning cable being skinnier and much easier to use than the previous 30-pin connector found on today’s iPad 2, iPhone 4, and iPhone 4S. The third is the transition to LTE. If Apple is looking to phase in their latest technologies, the best way to do it would be to phase out the glass iPhones by introducing a new entry level model that would give the low end phone the same advantages of the flagship phone. Having a new screen size phased in means good things for developers, and phasing in the Lightning connector at a faster pace means good things for Apple since they only have to produce one cable, and it’s also good for accessory makers targeting the latest iPhone owners. As of right now, the only phone that supports LTE is the iPhone 5. A new flagship phone would have it, but that would leave the iPhone 4S stuck on 3G and HSPDA unless Apple does a quiet internal update.

The press will try to spin the launch of an entry level iPhone as Apple’s way of fighting back against cheaper Android phones, as a way to gain ground over a competitor that’s supposedly winning the smartphone market. I think Apple isn’t interested in this, but rather in making an affordable phone that meets people’s expectations of quality in an Apple product. And if Apple can give you something that’s even better than an iPhone 4 or 4S at the same price, in addition to becoming possibly even more affordable in emerging markets, then that only means good things for consumers.


  1. I would expect the phone to be free, but I also wouldn’t be surprised if you could buy it unsubsidized. The United States is a huge market for Apple, though I don’t know how it’d be an attractive option over a subsidized flagship phone if you were on a carrier that wasn’t T-Mobile. It could be a much more popular option in European markets where it’s more common to buy the phone outright. ↩︎

Will OS X Mavericks be Free?

Thomas Brand of Egg Freckles commenting on Mountain Lion’s adoption rate and whether OS X Mavericks will be free following a discussion from the Accidental Tech Podcast:

A free mavericks sounds temping towards encouraging adoption, but I suspect Apple won’t change the price of the next version of OS X. As John points out any price above free can still be seen as an obstacle, and although Apple doesn’t need the money there is no point leaving it on the table. Marco also makes the point that Macs last a lot longer than their iOS counterparts, contributing to the overall Mac user base longer. And until Apple improves the upgrade process so that it is worry-free there will always be a hesitation over upgrading. With automatic application updates on the horizon for the next version of OS X, it appears as if Apple is taking the right steps towards worry-free, zero-cost, operating system updates. Just don’t count on Mavericks catching the wave this time around.

The first Mac I purchased and the Mac I’m still using is a polycarbonate MacBook, a laptop that’s been far surpassed by today’s MacBook Airs, yet still a computer that has plenty of life in it and is certainly capable enough for writing and browsing the net. It’s going to be a five year old computer this year, but I’m not sure if I’m really ready for another big purchase. Lion is the latest OS that will run on my machine, although I’m mostly content with that.

Upgrading an iPhone every two years is easy. It isn’t terribly expensive considering that most of us have two-year contracts and pay a subsidized fee for the phone every two years in the United States. Having the latest iPhone every couple of years, if you care, isn’t difficult when you’re already on a carrier’s schedule. The iOS adoption rate is pretty high because people usually have the latest iPhone or a pretty recent one and iOS software updates are pretty comparable to app updates.

Even upgrading an iPad every year or two isn’t too hard on the wallet when you can turn around and sell last-year’s model on eBay for a decent price. I’m handing down my iPads to my family who wants them or needs them, my first generation iPad still getting plenty of use elsewhere. I imagine iOS 7 will run just fine on my third generation iPad.

Buying a new Mac every couple of years isn’t cheap, and although Apple does the best job by far of having both a well rounded choice of computers and easy to understand configurations, it’s still a tough choice as it’s an investment and not a gadget. I think that’s sometimes hard to get across when we work around developers who want or need the latest Macs to get their jobs done, or other tech journalists who have to have the latest stuff just because, but honestly I think most people purchase a Mac with the intent of using it for a long time. If that means it can’t run the latest version of OS X, oh well I guess.

I think Thomas’ assumptions are correct in that people are generally hesitant to upgrade, more so when the press makes a big deal about the Mac App Store and 3rd party apps, Lion’s and Mountain Lion’s upgrade process, and the lack of real installation media. I wonder if it’s a combination of Windows stigmas for new Mac users and people who just don’t want to mess with something that works. Maybe people don’t understand how easy the upgrade process really is if they’re applicable. I also wonder if people feel there’s any real reason to upgrade Lion or Mountain Lion if they’re on Snow Leopard, provided that there are few visual changes or new and shiny things where people can really see the difference. I’d say the best feature in Mountain Lion is Power Nap, but only select MacBooks can take advantage of it and it’s not something you can really show off. Plus, how much press attention does OS X or new MacBooks get on any given day? iPhones, iPads, and iOS 7 are the hot things right now.

Then there’s the price. I don’t think Mavericks will be free either, but I’m not sure it would matter much either way. I think adoption will stay the pace — people who want to upgrade their Macs will upgrade no matter what. Apple will still have old Macs to contend with, people who fear the process, and people who don’t care as much about staying up to date on their Macs when they’re really not utilizing the Mac App Store and just their web browser and something like iPhoto. If apps like Notes and Reminders and didn’t get a large swath of people to upgrade to Mountain Lion, will people want to upgrade to Mavericks for iBooks and Maps? Especially when Maps got such negative attention in iOS 6? I don’t think they’re killer apps but they’re very to nice to have. I do think that if Mavericks’ power saving features work out and get lots of positive attention from the press, and last generation Macs actually get better battery life as a result, it will be a much more attractive upgrade since that’s a huge benefit. People like me might even finally buy a new Mac as a result.

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Kickstarter: Snuglet Keeps the Latest MagSafe in Place

Apple’s MagSafe 2 connectors and are probably the best thing we have going for laptops right now. Your dog can trip over the cable, get run over by the vaccum, or yanked out by kids running around the house, and the cord just magically detaches itself from the MacBook without sending the machine to the floor. Which is great — that’s exactly what we want.

Unlike their first generation counterparts, the redesigned MagSafe connectors are not very forgiving when charging a laptop in your lap, on the bed, or on the sofa. In attempt to better balance the strength of the MagSafe connector, Tetrio has developed the Snuglet, a small ring that tightens the MagSafe connector just enough so that it stays in place when we’re using it, but is still supposed to come out of the laptop when it accidentally gets pulled. It pops into the charging port on your MacBook and is later removed with a removal tool (it looks kinda like a SIM tray ejector tool).

I won’t lie. I’m admittedly super skeptical of this particular KickStater because if it fails to prevent a falling MacBook then it’s really not that useful. I would love to see a proper demo video showing that the MagSafe 2 still works to save your MacBook’s skin when the cord is tripped on, especially with a laptop as light as the MacBook Air.

Tetrio are asking for $9,000 for their campaign, raising $2,977 so far. The first 250 backers can pre-order a pair of Snuglets for $12, while the second batch of 250 can pre-order it for $15. Everyone else can pledge $19 for their very own pair of Snuglets. Learn more about this Kickstarter and back the Snuglet here.


Apple’s 2013 ‘Back to School’ Promotion

Apple’s ‘Back to School’ promotion is live in the United States for the 2013 school year, offering incentives in the form of App Store gift cards to students who purchase a Mac, iPad, or iPhone. In addition to an education discout for qualifying Macs, students who purchase a Mac will receive a $100 gift card, and students who purchase an iPad, iPad mini, or iPhone will receive a $50 gift card. You can use these gift cards for iTunes purchases, to buy things like text books in the iBookstore, or to purchase apps from the App Store.

The promotion is open to any student, parent or staff member or a K-12 or higher education school with any purchase made between July 2nd and September 6th, 2013. If you order online, Apple is offering free shipping on orders over $50. Apple is also suggesting various back to school accessories like backpacks and cases on the ‘Back to School’ promotional page.


Feedly and Digg Reader For Most People

If I had to choose two alternatives to Google Reader, I’d pick Feedly or Digg Reader for most people. Moving to either service takes seconds since you sign into these services with your existing Google account credentials, after which they import your existing feeds with little fuss. Neither Feedly or Digg Reader require you to pay a subscription fee, making them good choices for casual readers and those who won’t get the value out of an alternative with pro features.

Google Reader will no longer be active after July 1st, and you’ll have until July 15th to export your existing feeds. I recommend following this guide by Katie Floyd if you want to back up your current subscriptions.

Why Feedly

Feedly is my reader of choice. Feedly has a solid web app that works in all major browsers from Google Chrome to Opera, plus they have great Android and iOS apps, making it one of the few alternatives that’s already available on most devices. It’s integrated with IFTTT, and there’s an open API so you can still use your favorite apps like Reeder. There will be a subscription for people who want more features down the road.

Feedly’s mobile apps are put together like a magazine, but they’re not as deliberate as an app like Flipboard. Folders are eschewed for colorful headers, and the endless feed of articles is replaced by covers and article groupings that can be flicked away like turning a page. It’s an app made for skimming, for picking and choosing, and the result is something that feels fresh and not boring.

You can share articles to Pocket or Instapaper, to Twitter or Facebook or Google+, to Buffer or your device’s clipboard so you can paste a link into a chat app like I sometimes do. There’s a section that only shows you the most popular stuff from your feeds for the day, and then there’s a section for browsing everything all at once. You can search for sites you like and subscribe to them, or browse general categories for things like technology and games to discover something new. There’s lots of swooshing and swiping gestures throughout the app; when browsing articles, swiping left and right advances to the next or previous article, and pulling up closes them so you can continue perusing. If you’re reading in the dark, you can change the theme from white to black.

My favorite feature is the giant button at the end of each section that lets you mark everything as read. It’s super clever.

You can download Feedly for iOS here.

Why Digg Reader

Digg Reader is a new feed reader that closely resembles Google Reader. There’s no Android app right now, but there is an iOS app. You won’t be able to plug Digg Reader into your favorite apps just yet, but an API is planned.

Betaworks, the company behind Digg Reader, has a history of working with products that track things on the web or help you discover the most popular stories. Bit.ly is a company of betaworks, as is recently acquired Instapaper. Betaworks created News.me, an iOS app that highlighted the best articles and videos your friends shared on Twitter. Today, News.me has stuck around as a service that delivers the day’s best stuff to your inbox. Betaworks also revived Digg, turning it into a handcrafted site that presents the web’s top stories.

Digg Reader is a modern take on Google Reader, integrating betaworks’ intimate knowledge of what’s popular from Digg into its core. Thus, the best feature is the popular view, which presents a list of the most popular unread articles from your feeds. The layout is very clean and simple, the reading experience being a prime focus for both the web and mobile apps. Digg Reader is much friendlier to look at and use on a daily basis than other alternatives.

The web app is currently the most robust and is very friendly to those who are accustomed to Google Reader’s keyboard shortcuts. You can share articles to Facebook or Twitter, and choose to save articles to apps like Instapaper, Pocket, and Readability. The things you Digg can also be publicly shared through a user specific URL. Like Feedly, Digg Reader lets you search for sites and discover something new in a variety of categories. The iOS app currently lacks the popular view, but it does have a darker theme for evening reading.

I recommend Digg Reader over Feedly if you read on your computer more often than your tablet or phone.

Digg on iOS has Digg Reader built-in. Download it here.


Indiegogo: Kreyos Meteor - A Voice and Gesture Enabled Smartwatch

The Kreyos Meteor is the latest wearable gadget to make its appearance on a crowd-funding platform, this time on Indiegogo. Claiming to be the only smartwatch with both voice and gesture controls, the Kreyos Meteor connects over Bluetooth to your iPhone, Android, or Windows 8 phone. With an iPhone, you can engage Siri through the watch, or use motion-based gestures like a wave of the hand to skip tracks, answer calls, or to have the watch read you a text message without pressing a button. The watch will even help you locate your misplaced phone.

More impressive are the litany of features that are built in for monitoring personal health. The watch could replace devices like the Fitbit or Jawbone UP, tracking overall activity and more with built-in heart rate and cycling monitors. And the Kreyos Meteor isn’t just limited to being a watch - it can be taken out of its watchband to fit into a lanyard or belt clip. It’s also waterproof, making it a great choice for swimmers who want to analyze their performance or for trail runners exposed to the elements.

Targeted at people who want a better way to receive notifications and individuals who are looking for an all in one sensor to track their performance, the Kreyos Meteor wants to keep the phone in your pocket. Just like the Pebble, the Kreyos Meteor will also give developers an opportunity to create new apps and gestures. Already exceeding its goal of $100,000, a contribution of $119 lets you pre-order you the watch in black, expected to ship this November. For an additional $10 you can pick your own color. You can learn more fund the campaign here.