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A Trusted System

Over the past few months, I’ve noticed a trend emerging in my daily app consumption and workflow: as the App Store gets populated by thousands of new applications every day and developers struggle to get noticed in the sea of iPhone and iPad releases and “promotions”, I increasingly tend to rely on “a trusted system”, rather than constantly tweaking my home screen or dock to accommodate new apps from “indie devs” to try out, and perhaps replace with something else entirely the week after.

More than a trend, people who know me well might argue that I have a problem: I switch between apps less, and thus I am becoming that kind of guy that doesn’t care about what’s new in spite of my professed interest for innovation and good software.

But that’s my point exactly, and there’s an important difference between caring about new apps and trusting only a few selected ones for my work that I’d like to point out in this article.

Why should I buy the latest to-do app for iPhone or the next RSS reader for the iPad? Why should I constantly tweak and fiddle when the trusted system I’ve built is serving me so well? Some people, including me, are big advocates of App Store discovery and innovation: you never know what hidden gem the Productivity category might hide beneath hundreds of “wallpaper customizers”, and therefore it is an app lover’s job to navigate the App Store with the sole purpose of discovery in mind. With half a million apps to choose from, those who set out to explore the intricate App Store maze are the Magellans of the digital distribution era. Yet, I believe app discovery should be the reason behind good information and curiosity, not the ultimate goal towards getting things done or simply enjoying iOS devices.

We, as geeks, want to be – or at least “feel” – productive with our iPhones and iPads. Whereas we look at “the average user” and justify our expenses saying that unlike those people, we actually do stuff with Apple devices, the other end of the spectrum is equally true in my opinion, but we often don’t see it: all kinds of people (“the users”) are now serious about iOS, and whilst for some buying an iPhone will always be related to the status symbol, more customers than we, as geeks, usually think of are starting to look at iPhones and iPads as productivity platforms. It’s not just for the nerds or the fashion victims anymore. And as people get serious about iOS, they develop the “trusted system awareness” in that they start looking for apps to rely on without hesitation on a daily basis.

For me, the trusted system has become a synonym of great software developed by people that are serious about the bits and Xcodes they work with. Software from people that have something to lose if things go south. Apps from developers that are deeply invested in the platform – apps from people that often do this for a living but that are also users of their own creations. And this synonym has led me to trust the smaller, indie devs less, because I always fear the app I’m showing interest in will be discontinued tomorrow and never come back to support my needs.

It’s not like this hasn’t happened before. Too many times I’ve decided to fit an app in my workflow, only to find out months later the developer had no willingness whatsoever to maintain it or at least come clean and say “look, it was just an experiment”. And I can understand that point of view, really. I’m not saying garage developers and seven year-olds shouldn’t take their first steps in iOS development and see what’s like to gain popularity in the App Store. Not at all. I’m looking at us, the users who are serious about iOS, and deconstructing the difference between being curious, which is legitimate, and not getting anything done because of the constant tweaking, which is poisonous.

We need to separate work from leisure and app discovery. If we’re really committed to proving that iOS devices can be fantastic replacements for trucks, we need to get serious and understand that switching between apps and feverishly mining for the latest productivity goldmine won’t make you smarter or “more productive”. On the other hand, developers need to understand that just because they’ve released a new Google Reader client or GTD app, they shouldn’t expect thousands of users to jump on board and hit Buy.

iOS users have come to the point where the trusted system is more important. They know what developers and “names” to follow in the long term, and they’re happier when said developers provide an ecosystem for their apps that will make spending money on three different platforms less painful.

From personal experience, I see myself “trusting” people like The Omni Group, Evernote, The Iconfactory, Agile Bits, Edovia, Smile, Acrylic Apps or Tapbots more and more every day. I know I can get actual work done by using their apps, I know I can look forward to great customer support and shoot them a tweet when I’ve got a question – I can spend $50 bucks knowing that the work and enjoyment I’ll get in return will be greater.

But that’s not to say I’ve stopped giving the benefit of the doubt to “new kids on the block”, or that I’ve given up on trying to find the hidden gems in the App Store caves. Those who read this site know that I’ve started using Mr. Reader and Grazing Browser on my iPad and iPhone – apps from two relatively less-known developers that, however, have showed outstanding support, commitment to their software and a steady flow of software updates in the past weeks. To me, these seem like people who are serious about what they do. And I’m willing to trust them even if they haven’t been around for 10 years like others in this industry. More apps like Prowl, Notesy and Notely also come to mind.

iOS devices are now playing an important role in our lives, and we shouldn’t stop exploring all the ways to make them better with new apps, and different workflows. But I believe no one can blame us for choosing the trusted system when it’s time to work, and stop tinkering.

Notes From An iOS User On Vacation

I came back from what I’d like to think of as a well-deserved vacation earlier this week and, unlike previous vacations at the camping I’ve been spending most of my summers in for the past 15 years, this time I went there with my friends and a specific goal in mind: I didn’t have to write anything, but I should have been able to do so and check on MacStories if my attention was needed. Last year, I went on vacation knowing that I would have ended up writing for the site anyway. Not this year. Yet, I told myself, if something happens – or really, just to make sure I could at least read the news – the devices I work with every day should be capable of letting me get things done quickly, and efficiently.

I went on vacation for roughly ten days, bringing an iPad, an iPhone, my new MacBook Air and a slew of other iOS accessories and cables with me. My girlfriend brought her iPhone, too, as well as her MacBook Pro and iPad. All my iOS devices managed to fit in the Tom Bihn Ristretto bag I’ve been using for the past months, whilst the MacBook Air snugly fit into a new sleeve I bought two weeks ago. I did not bring a digital camera because the iPhone 4 is the best camera I’ve ever owned, nor did I choose to unplug those external drives from my desktop iMac and AirPort Extreme. If we ever decided to watch a movie, we’d buy it from iTunes and stream it over 3G. The MacBook Air wouldn’t have been capable of backing itself up to SuperDuper!, but I had a feeling I wouldn’t use the Air much.

As I set out to drive to the camping and think about how I would keep up with MacStories news and updates without actually working on them, I had a feeling iOS and the great apps I had installed on my devices would help me go through the task without much effort.

They absolutely did. Read more

iCloud Storage: International & Competitor Pricing Comparison

Last night, Apple launched a first developer beta of iCloud.com, a set of web apps based on the iCloud functionality originally introduced in iOS 5 beta that mimic the appearance of Apple’s Lion desktop apps like Address Book and iCal, or the Mail app for iPad. The new web apps, seen as replacements for MobileMe’s existing web offerings, have been completely rewritten to take advantage of iCloud’s faster and invisible sync of content between devices, and they also include a new web-based version of iWork that, however, isn’t live yet. Screenshots (and videos) of the iCloud web apps have surfaced online and partially on Apple’s website too; early screenshots of the login page had been leaked ahead of the WWDC in June.

The iCloud web apps provide an alternative to their iOS and OS X counterparts – being entirely web-based, they can come in handy “if you happen to be away from home without your computer or one of your iOS devices” so that “you can access your mail, contacts, and calendar — ad-free — from any computer at icloud.com”. Read more

Apple Store Observations on the New MacBook Air

I checked in at 11:35. Late for my 11:15 appointment, the Apple Store representative offered to fit me in at 13:00 for a brief MacBook repair. I could replace the fan myself — which unfortunately wasn’t rattling that morning as it had been in previous days — but there’s too many screws to remove and I wanted an excuse to test out the MacBook Air. For an hour I visited with the both 11“ and 13” MacBook models, getting a feel for the weight and size while opening every app I could, playing music or fullscreen videos, and getting to know whatever neighbors who casually stopped into the Apple Store to check out Apple’s latest machines. You could say the MacBook Air is pretty great (there’s no denying that), but I found the people to be much more interesting.

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All You Need To Know About Quick Look In Lion, Plus Some Handy Tips And Tricks

We briefly touched upon the improvements to Quick Look in our Lion review last week, speaking of the improvements made to it in broad strokes. But we felt as though it was worth a second look because there have been quite a few improvements, including many that are subtle but really nice touches.

New Look
The biggest change is of course the refreshed look, which Cody described in the review as “painted in a new white lacquer compared to the smokey previews in Leopard and Snow Leopard”. The reaction to this change has been both positive and negative, but broadly speaking we think it’s a good change, it feels cleaner and more refined – gone is that thick and wasteful bar at the bottom of the Quick Look window.

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Miscellaneous Lion Tips and Tricks, Part 2

In our first “Miscellaneous Lion Tips and Tricks” article we collected the best tips we received soon after Lion’s launch on the Mac App Store last Wednesday. Lion was being welcomed with positive reviews, Mac users finally got their hands on the much anticipated upgrade, and people started digging deeper into the OS to discover functions and tricks not publicized by Apple in its marketing material and Mac App Store description page. Less than a week into Lion, the web has exploded with new Lion tips, Terminal hacks, and app tweaks. Once again, we have collected the best tips sent to us by our readers and Twitter followers in an article that will (hopefully) help you discover new things Apple didn’t talk about at its developer events or in Lion’s promo video. Jump after the break for a second list of Lion tips and tricks you can try right now. Read more

An Overview of Automator Improvements In Lion

Automator, the suite of automation tools for OS X that can create user workflows, services or apps, has received a series of interesting improvements in Lion, some of them useful additions that will likely eliminate the need for certain kinds of third-party software for many users. In spite of Lion being described as a “user-friendly” OS thanks to the implementation of gestures or full-screen apps, as we’ve seen in our review and other articles following the Mac App Store launch it’s clear there’s still much room for tweaking and “taking control” of the OS when you want to get the most out of it. Take the Option key for example: Option has been capable of reversing certain behaviors in Mac apps for quite some time, but in Lion it gets a whole new usage as it can reverse the entire Resume system, show the Library in the Finder’s menubar, or change the Finder’s “Arrange By” feature to “Sort By”. And that’s just the Option key. Personally, I disagree on the assumption that Apple is “dumbing down” the operating system only by introducing functionalities that make interacting with a computer easier. The way I see it, Lion is the most powerful and feature-rich version of OS X to date (and several developers, from a technical standpoint, agree with this) and, actually, the gestures themselves can appease any power user when correctly mastered. Lion may look simpler on the surface (and to an extent, I can see why the addition of the Launchpad doesn’t help as far as this argument goes), but it’s a very powerful entry in the OS X family once you take a peek under the hood. Read more

OS X Lion: Interface Tour

As we discussed in our OS X Lion review, Apple’s latest operating system is an evolutionary step forward, a milestone in the company’s desktop software history that innovates old concepts and user interactions by bringing some of the features and design schemes seen on iOS devices to the Mac’s bigger screen. There is a subtle difference though: whereas most people would think Apple is “stealing” from iOS, building on the success of the iPhone and iPad (now a bigger business than desktop computers) to sell more Macs, Lion does in fact prove that the roots of OS X are still strong, but looking for a cohesive integration with the seeds planted on mobile. As Cody wrote in his review “Apple weaved our working knowledge of gestures and interfaces into the Mac to capitalize on our intuition” – Lion isn’t a glamorous iOS. Lion is an evolution of the OS X we know and use, and the changes made to the operating system are immediately visible in the interface.

Lion doesn’t look like iOS. If anything, Apple has tweaked the Aqua interface to achieve the same elegance, minimalism and focus on content first conceptualized on the iPhone, but it’s far from being an iOS clone. With Lion, Apple hasn’t ported iOS’ design principles to the Mac – they took the best parts of a mobile interface that they thought would also make sense on the desktop, and managed to make it work. The changes in Lion – both design-wise and feature-wise – never feel like forced additions that are weird to use and be familiar with. Rather, they’re subtle improvements that will make you wonder why they weren’t implemented before. Read more

Twitter and Google+ Polls: The iPad’s “Must-Have” & Top Productivity Apps

Over the past two months, I’ve run what I consider an interesting experiment with my Twitter and Google+ followers: I’ve asked them what their favorite iPad apps were, and noted down the results. More specifically, back in May I asked my Twitter followers what their “5 must-have” iPad apps were. That question included all the possible categories of the App Store, free and paid apps, universal and iPad-only apps – literally anything that could run natively on the iPad. I received dozens of replies, saved the results as “votes” in Evernote, and filed the note away for future usage. Then on July 13th, I asked about “top productivity apps” on Google+. This second poll was more specific: whereas the first one was just a matter of personal preference for any category and app type, the Google+ poll implied that people had to decide what they considered “productive” on the iPad. And because I was asking people, and not a computer-generated algorithm, the results of what people considered as “productive” were noteworthy. I waited a few days, saved the replies as votes, and created another note in Evernote.

The results are listed below but before you jump after the break, a disclaimer: by no means this is an official “poll” or “survey” – it’s just the results of two questions I asked with my personal accounts on Twitter and Google+. I don’t know each person that follows me on these social networks, but if I had to guess – I’d say they’re mostly geeks passionate about great apps and new software. For this reason the demographic of these polls is pretty much restricted to a certain category of App Store users – those who spend time browsing for new apps, care about the quality of design and, when possible, like solutions that are available cross-platform on the Mac and iOS.

That said, check out the Top Productivity Apps and Must-Have iPad Apps after the break. Read more