Starting Anew

Angela Ahrendts, Apple’s SVP of Retail, in a post published on LinkedIn:

Also, trust your instincts and emotions. Let them guide you in every situation; they will not fail you. Never will your objectivity be as clear or your instincts sharper than in the first 30-90 days. Cherish this time and fight the urge to overthink. Real human dialogue and interaction where you can feel and be felt will be invaluable as your vision, enabled by your instincts, becomes clearer. In honor of the great American poet Maya Angelou, always remember, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” I would argue this is even more important in the early days.

It’s strange (and great) to see an Apple executive sharing this kind of thoughts publicly. The post is beautifully written, especially the last few paragraphs.