When the Yankee Group set out to survey the general happiness of AT&T customers, they were actually surprised by the results. 73% of surveyed US iPhone customers are very satisfied with their service. As a whole, AT&T has a satisfaction rate of 68%.
The Yankee Group concluded this to be quite the head scratcher, claiming that the “Reality Distortion Field” of Apple and Steve Jobs attributed to the iPhone’s praises rubbing off onto the carrier. I’m a Verizon customer myself, so I can’t comment on these claims, but of the readers here who live in the states, what do you think of AT&T?