Posts tagged with "Amazon"

Alexa: Amazon’s Operating System

Astute take by Ben Thompson on how Amazon is building an operating system for the home with Alexa:

Amazon seized the opportunity: first, Alexa was remarkably proficient from day one, particularly in terms of speed and accuracy (two factors that are far more important in encouraging regular use than the ability to answer trivia questions). Then, the company moved quickly to build out its ecosystem in two directions:

  • First, the company created a simple “Skills” framework that allowed smart devices to connect to Alexa and be controlled through a relatively strict verbal framework; in a vacuum it was less elegant than, say, Siri’s attempt to interpret natural language, but it was far simpler to implement. The payoff was already obvious at last year’s CES: Alexa support was everywhere.
  • Secondly, “Alexa” and “Echo” are different names because they are different products: Alexa is the voice assistant, and much like AWS and Amazon.com, Echo is Alexa’s first customer, but hardly its only one. This year CES announcements are dominated by products that run Alexa, including direct Echo competitors, lamps, set-top boxes, TVs, and more.

“Works with Alexa” sure feels like this year’s CES motto (I try not to pay too much attention to CES announcements, but the underlying trends are interesting).

I use both HomeKit/Siri and Alexa. There are advantages and problems to both ecosystems: Apple’s approach is slower, perhaps more careful, and Siri works internationally; Alexa and the Echo are only available in a few countries, but the experience is leaner, generally faster, and there are dozens of compatible devices and skills launching every week. It’s a complicated comparison: Alexa works with web services while Siri integrates with native apps and hardware (like Touch ID); Alexa is expanding to a variety of accessories and third-party services, but Siri and HomeKit are more directly tied into your iOS devices.

I expect Apple to continue opening up SiriKit to developers to match Amazon’s rich ecosystem of skills, but even with more domains and apps, I think the idea of a dedicated assistant for the home is a winning one. On the other hand, I wonder how quickly Amazon can launch Alexa/Echo in other countries and build richer conversational experiences that go beyond simple commands. This will be fun to watch.

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Astra Brings Amazon’s Alexa Voice Assistant to the iPhone

I use my Amazon Echo a lot. Since importing one from the U.S. last year, I’ve started using web services that provide native integration with Alexa, the platform that powers Amazon’s speaker. Whenever I come across a new web service I could use, I check if they have an Alexa skill too. I like Amazon’s take on the home assistant so much, I recently added an Echo Dot to my setup, which has further increased my usage of Alexa and connected services.

There’s one big problem with the Amazon Echo, though: Alexa has no iPhone presence, and Apple is never going to give up the prime spot of Siri on their devices. Amazon has an Alexa app, but it’s a clunky wrapper for a web view that has no voice functionality whatsoever. So while Siri has improved with iOS 10, it’s still behind Alexa in terms of third-party integrations. I often find myself wishing I could ask Siri what I ask Alexa to do for me at home. I have to confess that I even considered an Amazon Tap – the poorly reviewed portable speaker with Alexa support – only to have some way to summon Alexa when driving.

Thankfully, developer Thaddeus Ternes sees this as a problem as well, and he created Astra, an iPhone app to issue requests to Alexa via voice. You might remember Ternes from Lexi, the predecessor of Astra that also allowed you to use Alexa on the iPhone. Lexi was pulled from the App Store and it’s coming back as Astra, which sports a new design, support for timers and alarms, and background audio. After testing Astra for the past two weeks, I decided to put it on my Home screen and it’s quickly become one of my most used iPhone apps when I’m not at home.

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Amazon’s New AI Tools for Developers

Interesting announcements from Amazon at its AWS event this week: the company is rolling out a suite of artificial intelligence APIs for developers to plug their apps into. These tools are based on the AWS cloud (which a lot of your favorite apps and services already use) and they leverage the same AI and deep learning that has also powered Alexa, the software behind the Amazon Echo.

Here’s April Glaser, writing for Recode:

Drawing on the artificial intelligence that powers Amazon’s popular home assistant Alexa, the new tools will allow developers to build apps that have conversational interfaces, can turn text into speech and use computer vision that is capable of recognizing faces and objects.

Amazon’s latest push follows moves from Google and Microsoft, both of which have cloud computing platforms that already use artificial intelligence.

Google’s G Suite, for example, uses AI to power Smart Reply in Gmail, instant translation and smart scheduling functions in its calendar. Likewise, Microsoft recently announced it’s bringing artificial intelligence to its Office 365 service to add search within Word, provide productivity tracking and build maps from Excel with geographic data.

It’s increasingly starting to look like “AI as an SDK” will become a requirement for modern apps and services. Deep learning and AI aren’t limited to playing chess and recognizing cat videos anymore; developers are using this new kind of computing power for all kinds of features – see Plex, Spotify, and Todoist for two recent examples. I’ve also been hearing about iOS apps using Google’s Cloud Vision a lot more frequently over the past few months.

I think this trend will only accelerate as AI reshapes how software gets more and better work done for us. And I wonder if Apple is considering an expansion of their neural network APIs to match what others are doing – competition in this field is heating up quickly.

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Amazon Prime Reading Comes to the US Kindle App

Last month, Amazon announced a new perk for Prime members in the US called Prime Reading, a collection of approximately one thousand books and magazines that Prime members can read for free. Today, Amazon added Prime Reading to its Kindle app for iOS.

From the Kindle app’s Library view tapping the Prime Reading link opens a searchable list of 1,016 books that are available as part of the program. The selection of books and magazines is a small fraction of what is available to purchase from Amazon or download with its Kindle Unlimited program, but it includes several classics like The Hobbit and Harry Potter and the Sorcerer’s Stone, as well as newer selections like What If?: Serious Scientific Answers to Absurd Hypothetical Questions and the first volume of the Scott Pilgrim’s Precious Little Life graphic novel series. Also, unlike paid Kindle books, which you can only purchase from Amazon’s website, Prime Reading books can be downloaded directly within the Kindle app, a reminder of how I wished the app worked for all books.

Adding a Prime Reading book.

Adding a Prime Reading book.

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