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Posts tagged with "apple"

Apple’s USB Power Adapter Takeback Program→

Mark Gurman:

Following controversy in recent weeks regarding the safety of counterfeit and third-party USB charging adapters for the iPhone, iPod, and iPad, Apple has announced a new trade-in program for these adapters. The program will be held at both official Apple Retail Stores and Authorized Apple Resellers.

Apple writes:

Recent reports have suggested that some counterfeit and third party adapters may not be designed properly and could result in safety issues. While not all third party adapters have an issue, we are announcing a USB Power Adapter Takeback Program to enable customers to acquire properly designed adapters.

Customer safety is a top priority at Apple. That’s why all of our products — including USB power adapters for iPhone, iPad, and iPod — undergo rigorous testing for safety and reliability and are designed to meet government safety standards around the world.

This is an intelligent move by Apple following the recent controversy on counterfeit adapters. Customers who will turn in at least one USB adapter and bring an iOS device to an Apple Retail Store or participating Apple Authorized Service Provider will get a special pricing of $10 (or the equivalent in China); special pricing is valid until October 18, 2013.

Recently, Apple also posted a webpage that details how customers can properly identify Apple USB power adapters.

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Apple’s Support Document On How To Report iMessage Spam→

A support document by Apple (last modified today, July 30) that I’ve never seen before details how users can report iMessage spam (unwanted messages) directly to Apple (via Beau Giles):

If you’re seeing unwanted iMessages (spam) in Messages app, you can report those to Apple.

To report unwanted iMessage messages to Apple, please send an email with the following details to: [email protected]

I’ve never been the target of iMessage spam, but it’s good to know that Apple has a basic reporting tool in place. Some users experienced iMessage “denial of service” spam messages earlier this year; in the support document, Apple doesn’t explain how they will act against reported spam.

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Vintage Apple Ads On YouTube→

Husain Sumra:

Old Apple commercials from the 1980s have been resurfacing on YouTube channel EveryAppleAds over the past few days, offering an extensive look at vintage Apple advertising that is normally overshadowed by Apple’s famous Super Bowl commercial “1984”.

The channel’s Recent Uploads section is where you can easily to watch all the videos. Some of them are utterly “vintage” in the way they’re meant for an audience who couldn’t have decades of computer experience like we do today; others are still fascinatingly modern in how they imply the product’s superior functionality in a casual, familiar setting. A great find.

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Apple Cyclicality→

Benedict Evans:

For the first two cycles Apple launched the new iPad in the June quarter and sales then rose in the September quarter (back to school?) and again in the Christmas quarter (presents) before falling in March (old product, new one coming). But then in 2012, iPad Mini rumours led to sales falling in September and then Apple launched the Mini and a 4th gen model in the December quarter. So sales shot up in the December quarter, held up well in March (newer product plus Chinese new year) and then slipped this quarter as it’s now a nine month old product.

Some solid analysis of yesterday’s Q3 results. The first chart really shows the seasonality of Apple products, and the inevitable decline of the iPod.

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Apple Q3 2013 Results: $35.3 Billion Revenue, 31.2 Million iPhones, 14.6 Million iPads Sold

Apple has published their Q3 2013 financial results for the quarter that ended on June 29, 2013. The company posted revenue of $35.3 billion. The company sold 14.6 million iPads, 31.2 million iPhones, and 3.8 million Macs, earning a quarterly net profit of $6.9 billion.

We are especially proud of our record June quarter iPhone sales of over 31 million and the strong growth in revenue from iTunes, Software and Services,” said Tim Cook, Apple’s CEO. “We are really excited about the upcoming releases of iOS 7 and OS X Mavericks, and we are laser-focused and working hard on some amazing new products that we will introduce in the fall and across 2014.

The company generated $7.8 billion in cash flow from operations during the quarter. Read more

QuickRadar for Apple Radar

Since iOS 7’s release, I have been submitting entries to Apple’s Radar, the company’s bug tracking system. The problem with Radar is that, for some reason, it comes with an outdated and slow interface that’s prone to errors and random logouts, making the process of filing radars tedious and unpleasant. A number of apps to “fix” Radar have surfaced over the years, but lately I’ve been trying an enjoying QuickRadar. I remembered it deserved a mention here thanks to Clark’s link two days ago.

QuickRadar is a menubar app for the Mac that signs you into Apple’s Radar and that can be activated with a keyboard shortcut. Instead of redirecting you to Radar’s web UI, it lets you write your bug report in a window on your Mac, and when you click “Submit” it’ll take care of uploading the report for you without launching the website. The app can also file duplicates, handle rdar:// URLs to launch them in OpenRadar or filing them as duplicates, and it comes with sharing options for WordPress and App.net if you want to share your radar’s number with the world. Like Tokens (another app made out of frustration with an Apple-made web UI), QuickRadar uses web scraping to communicate with Apple’s bug reporter.

QuickRadar is still in the alpha stages and has some rough edges. For instance, it doesn’t support file uploads for attachments, although the developer says they’re on the roadmap. Version 0.7 was released earlier this week with improved Preferences and support for Mountain Lion’s Notification Center.

You can download QuickRadar here.

WWDC 2013 Session Videos On YouTube→

Update: According to iMore’s Rene Ritchie, Apple confirmed that the videos are not official and, as suspected, in violation of the NDA.

After the release of the keynote’s video on its website, iTunes, and YouTube, WWDC 2013 session videos have surfaced on YouTube under the account WWDCVideos.

Originally tweeted by Safari and WebKit engineer Timothy Hatcher, the WWDCVideos channel has the following description:

Get an in-depth look at what’s next in iOS and OS X, and learn how to take your apps to the next level. With over 100 sessions, extensive hands–on labs, and engaging events, you’ll connect with Apple engineers and fellow developers for an incredible week of inspiration.

If confirmed official, this wouldn’t be Apple’s first YouTube channel, as the company has been uploading keynotes, promo videos, and TV commercials on the Apple channel for years now; it’s unclear, however, how such videos would be available publicly on YouTube considering Apple’s NDA, which prevents developers from discussing upcoming iOS and OS X features publicly.

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The Next Five Years of App Store

Five

Five

A great man once said that we should look up at the stars, be curious, and keep asking questions. With the App Store now a five-year-old business, I would like – allow me to paraphrase that great man for a much more trivial endeavor – to look ahead and trying to imagine what the next five years of the App Store could look like. I already wrote my in-depth App Store retrospective last year, and I touched upon the changes introduced with iOS 6 back in September 2012. Now, it’s time to think about what’s next. The past can be functional to contextualizing the future, but eventually somebody has to think of that future. This is my humble, brief attempt.

The App Store will soon hit the impressive milestone of 1 million apps available for iPhone and iPad. In fact, I wouldn’t be surprised to know Apple is figuring out a way to time the announcement of 1 million apps with the release of iOS 7 (and possibly new iPhone hardware) this Fall. The App Store’s soon-to-be-millionaire catalogue pales in comparison to the iTunes Store’s music offerings, but it’s still impressive when considering that the modern concept of app was born only five years ago, whereas music goes, euphemistically, “a long way” back in human history.

I don’t think that the App Store’s growing catalog will ultimately change the nature of the Store itself: if you look back at the past 10 years of iTunes, you’ll see that, in spite of new releases and additions, the iTunes Store’s core mechanics haven’t changed much. Customers go to iTunes, they buy music, and they enjoy that content on their devices. With the App Store, I think we’ll keep seeing a front page, categories, charts, and a download/purchase mechanism that will go unchanged for the foreseeable future. Apple doesn’t need to alter the simplicity of the App Store model, but they must enhance it and modernize it.

I discussed many of my ideas for a better App Store in my piece from February, and I’ll revisit them today with a knowledge of the announcements Apple made with iOS 7. Read more

Apple’s Desktop Pictures→

The public unveiling of each new version of Mac OS X has brought a new default desktop picture, and a new hunt to find a full-res copy of that wallpaper before the official release. The introduction of OS X Mavericks was no different, only this time instead of a space-themed galaxy or nebula, Apple decided to bring Mac’s default look and feel back to earth.

Thomas Brand takes a look back at Apple’s history with Mac OS and OS X default desktop pictures.

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