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Posts tagged with "iCloud"

Apple Recaps Its 2020 Services, Including the App Store’s Record-Breaking Holiday Season

In a press release today, Apple provided an update on its services. According to Eddy Cue, Apple’s senior vice president of Internet Software and Services:

Now more than ever before, customers around the world have found inspiration and value in the breadth and quality of Apple’s services, which have impacted their lives in big and small ways every day. We’re incredibly optimistic about where we’re headed, and we believe that the opportunities for developers and the creative community are endless, as are the positive and meaningful benefits to our customers.

Among the highlights Apple shared are App Store revenue numbers for the 2020 holiday season, which were greater than 2019 for the same period and once again set an all-time record for single-day sales on New Year’s Day:

The trend continued over the holiday season, with App Store customers spending $1.8 billion on digital goods and services over the week between Christmas Eve and New Year’s Eve, driven largely by spending on games. Customers ushered in 2021 by setting a new single-day spending record of over $540 million on New Year’s Day.

Apple also noted that developers have earned more than $200 billion since the inception of the App Store in 2008 and that it kicked off the App Store Small Business Program at the end of 2020.

In addition to apps, Apple recapped its other services:

  • Apple Music, which added several new features in 2020 that Apple says have been used by more than 90% of iOS 14 users
  • The Apple TV App, which debuted on new smart TVs and videogame consoles in 2020 and is now available on over 1 billion screens in more than 100 countries
  • TV+, which gained a dedicated tab in the TV app and was nominated for 159 awards, receiving 45
  • Apple News, which added local news for certain cities, included special coverage of the pandemic, the racial justice movement, and the US election, and added audio to News+ in 2020
  • Fitness+, which debuted just before the New Year
  • Apple Pay, which Apple says is accepted by more than 90% of US stores, 85% of UK stores, and 99% of Australian stores
  • Apple Arcade, which now has more than 140 games with games that have received more than 50 award nominations
  • Apple Books, which has over 90 million monthly active users
  • Apple Podcasts, which is available in 175 countries and 100 languages
  • iCloud, 85% of whose users have enabled two-factor authentication

Every year I’m struck that the App Store continues to set holiday season records for sales. The success of the App Store has been nothing short of remarkable, but as Apple’s press release demonstrates, Apple’s current services story today extends far beyond apps.

Apple One Subscription Bundles Are Now Available

Today, Apple launched its previously-announced Apple One subscription bundles, which offer the following three combinations of services:

  • Individual – Apple Music, Apple TV+, Apple Arcade, and 50GB of iCloud storage for $14.95
  • Family – Apple Music, Apple TV+, Apple Arcade, and 200GB of shared iCloud storage for $19.95 for up to six family members
  • Premier – Apple Music, Apple TV+, Apple Arcade, Fitness+, Apple News+, and 2TB of shared iCloud storage for $29.95 for up to six family members

Compared to paying for each service separately, the Individual plan saves users $6, the Family plan saves $8, and the Premier plan has the greatest savings at $25 but is only available in the US, UK, Canada, and Australia because News+ is limited to those countries. Apple is also offering a 30-day free trial and 3% cash back if you use the Apple Card.

The Apple One bundle signup flow.

The Apple One bundle signup flow.

You can currently sign up for an Apple One bundle by going to the App Store on an iOS or iPadOS device and tapping your profile picture in the top right corner of the screen. Tap on your profile at the top of the next screen and then Subscriptions, where you should find a banner promoting Apple One.

Moving iCloud Storage from one Apple ID to the another.

Moving iCloud Storage from one Apple ID to the another.

If like me, you have separate Apple IDs for iCloud and media purchases, you will be asked to move your storage plan to the Apple ID you use for iCloud, which cancels the old iCloud Storage subscription.

Signing up for the Premier tier was a no-brainer as someone who already paid for 2TB of storage, a Family Apple Music subscription, and Apple Arcade. News+ isn’t something I was willing to pay for separately, but it’s nice to have, and I’m very interested in trying Fitness+ as the weather gets colder here in Chicago, making outdoor walks and runs more difficult.

Apple One: The Long-Awaited Services Bundle Is Coming Soon in Three Tiers

Today during an event in which Apple revealed new Apple Watch and iPad models, the company also had some big services news to share: to increase adoption of the company’s growing slate of services, a new Apple One bundle will be launching soon to bring together multiple paid services at a discounted price.

Although Apple One doesn’t carry an official release date yet besides simply ‘fall,’ Apple did detail the breakdown of pricing and included services across three different Apple One tiers:

  • Individual: Includes Apple Music, TV+, Arcade, and 50 GB of iCloud storage for an individual at $14.95/month, a savings of $6/month.
  • Family: Also includes Apple Music, TV+, and Arcade, but with 200 GB of iCloud storage and Family Sharing for all services, at $19.95/month for savings of $8/month.
  • Premier: This is the big bundle, including Apple Music, TV+, Arcade, News+, the newly announced Fitness+, as well as 2 TB of iCloud storage for $29.95/month, a savings of $25/month.

The Individual and Family tiers of Apple One will be launching in over 100 countries to reach the widest number of users possible. Premier, however, since it includes services like News+ which are only available in limited territories, will only be available in the US, UK, Canada, and Australia at launch.

When Apple One launches, users will be able to try any of the three tiers with a 30-day free trial for services that they aren’t already paying for. It’s also worth noting that according to Apple’s website, Fitness+ likely won’t be available until after Apple One debuts, since it carries a launch window of ‘Late 2020’ while Apple One is ‘Coming this fall.’

Apple One’s tiered structure makes a lot of sense, and the savings seem pretty enticing, especially for the Premier plan. As someone who already subscribes to every Apple service, Premier will be a no-brainer to me as I’ll gain Fitness+ and a higher iCloud storage plan for less than the $38/month I’m paying right now.

You can follow all of our September event coverage through our September 2020 event hub, or subscribe to the dedicated RSS feed.

GoodNotes Launches iCloud Document Collaboration

One of the tech trends I expect has been accelerated by the current state of the world is a demand for collaboration features in software. On Apple’s platforms the company offers its native iCloud collaboration features that apps can adopt, and which are also available in first-party apps like Notes, Reminders, and the iWork suite. While iCloud doesn’t provide the kind of instant, real-time collaboration found with a service like Google Docs, the undisputed king of this domain, it’s nonetheless a solid option that provides valuable utility in apps that support it.

The latest app to add iCloud collaboration is GoodNotes, which in today’s version 5.5 enables you to share documents with other GoodNotes users so you can work together in the same document at once. The way this works is simple: from your documents library, tapping a document’s title will open a context menu where Collaborate is a new option; or, while working in a document, tapping the share icon will also reveal the Collaborate option. Like other apps supporting iCloud collaboration, the feature works by generating a link which grants collaborators access to the shared files, provided they have the source app installed. In this case, anyone who has the link can access the file. Once a document has been shared, it will be badged with a special icon in your library, and all shared documents are additionally housed in a new Shared tab in GoodNotes’ navigation bar.

Collaboration means that multiple people work in a document at once making their own annotations and changes, though there will regularly be a delay of 15-30 seconds before changes appear for all users. As such, GoodNotes’ collaboration doesn’t serve as a replacement for more real-time solutions such as collaborative whiteboard apps, but rather it’s better suited for situations where changes are made over an extended period of time. For example, sharing meeting notes before or after a meeting takes place to get feedback from your team, or letting multiple people annotate a draft-in-progress. As an app, GoodNotes offers tools for a range of use cases in areas of business, education, or personal uses, so there will likely be lots of scenarios where the new collaboration option is valuable despite lacking real-time updates. When there is an update to a shared document, you’ll be notified via a blue badge accompanying the document in your library, which can also inform you of which page in the document received changes.

John and I used different colors to indicate who made which annotations.

John and I used different colors to indicate who made which annotations.

Besides the slow sync time, another key limitation I discovered in my testing is that GoodNotes doesn’t offer a way to identify who made which annotations in a document. Unlike an app like Apple Notes, where you can choose to highlight the text written by each collaborator, there’s no such equivalent feature built-in here. What this means is that if you want to know who is responsible for certain notes or changes, you’ll need to coordinate with collaborators ahead of time and ask them to use specific colors so you know who is who, or else everyone will need to find a different identifying method such as initialing every annotation. Hopefully this drawback will be resolved in a future update. Finally, it’s also worth noting that collaboration features currently don’t work for managed Apple IDs, such as those commonly employed in schools.

Collaboration is such an important feature in 2020, and Apple’s current APIs for iCloud collaboration have been adopted by so few apps, that it’s always nice to see a new one add it. The limitations aren’t great, but my hope is that today’s release should be considered more a 1.0 of collaboration rather than the final version. If GoodNotes’ team (or Apple, via API improvements) can cut down on the lag between changes syncing among collaborators, and can offer a native way to know who made which changes, collaboration could become a key differentiator for the app. Even without those potential enhancements though, in 2020 the addition of collaboration is a valuable asset for any app, and GoodNotes is no exception.

Apple Launches iCloud for Web Redesign in Beta

Last night our own Federico Viticci shared a discovery on Twitter, first noticed by Kyle Seth Gray, which is that Apple has quietly launched a beta version of a redesigned iCloud.com interface.

The old look for iCloud.com reflected the iOS 7 design era, while this new version, which is accessible by visiting beta.icloud.com, fits better with Apple’s modern design conventions. It also brings new functionality to the iPhone. While you can’t access the full slate of web apps on the iPhone like you can the iPad or Mac, Photos and Notes join Find iPhone in being available on the iPhone. Also of note: on devices that support the full range of iCloud web apps, the Reminders app has been redesigned to reflect its forthcoming iOS 13 version.

The web version of iCloud has long felt overlooked by Apple, so it’s nice to see it finally receive some attention. Though native apps still offer the best experience for users, it’s great to have the option of web access for important tools when needed.

How iOS Makes Good Password Practices Easier for Users→

We’ve all been there. You’re signing up for a new service or creating an account for a new app, and you’re asked to pick a password. You know you should use a strong, random password, but in a rush to get started, you take the easy path and choose a weak, memorable password instead because it’s the path of least resistance.

Apple has been pushing back against those bad habits with new iOS features designed to combat password reuse by flipping the calculus on its head. In an excellent presentation given at PasswordsCon 2018 in Stockholm, Sweden last week, Apple engineer Ricky Mondello explains the iCloud Keychain features implemented in iOS since iOS 11 and the thinking behind them. He also provides tips and resources for web and app developers who want to integrate better with those features.

What I especially like about Mondello’s talk is the insight into the thought and effort that’s gone into making good passwords easy to create. It’s not something I’ve thought about much before, which I take as a sign that Apple’s Safari and iCloud Keychain engineers are succeeding.

The presentation is also fascinating from a design and user experience standpoint. As Mondello explains, people are ill-suited to create and remember random passwords. It’s a problem that’s right in a computer’s wheelhouse, but one that also requires users’ trust and an understanding of their habits to solve.

I recommend watching Mondello’s talk. There are a lot of interesting implementation details throughout the talk and insights into the thinking behind them, which are approachable whether you have a background in the topics covered or not.

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My Markdown Writing and Collaboration Workflow, Powered by Working Copy 3.6, iCloud Drive, and GitHub

For the past couple of years, I (and the rest of the MacStories team) have used Working Copy to store and collaborate on Markdown drafts for our articles. As I explained in a story from late 2016, even though Working Copy is a Git client primarily designed for programmers, it is possible to leverage the app’s capabilities to perform version control for plain text too. Each MacStories team member has a private GitHub repository where we store Markdown files of our articles; in the same repository, other writers can make edits to drafts and commit them to GitHub; this way, the author can then pull back the edited file and use Working Copy’s built-in diff tool to see what’s changed from the last version of the file and read comments left by whoever edited the draft.1

As I mentioned two years ago, this system takes a while to get used to: GitHub has a bit of overhead in terms of understanding the correct terminology for different aspects of its file management workflow, but Working Copy makes it easier by abstracting much of the complexity involved with committing files, pushing them, and comparing them. This system has never failed us in over two years, and it has saved us dozens of hours we would have otherwise spent exchanging revised versions of our drafts and finding changes in them. With Working Copy, we can use the text editors we each prefer and, as long as we overwrite the original copies of our drafts and keep track of commits, the app will take care of merging everything and displaying differences between versions. From a collaboration standpoint, using Working Copy and GitHub for file storage and version control has been one of the best decisions I made in recent years.

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Where’s the iCloud Storage Bump for the Rest of Us?→

Dan Moren, writing for Six Colors on today’s announcement of 200 GB of free iCloud storage for schools:

Look, it’s lovely that Apple has decided to give 200GB of free iCloud storage to any Apple ID associated with a teacher or student. It’s a nice gesture, and one that probably makes things a lot easier for those in school environments.

But, come on, Apple—you’re really going to leave the rest of us at 5GB?

The standard 5GB of free iCloud storage has been in place for years now, and, frankly, it’s starting to wear thin. When most iOS devices come in 32GB configurations at the smallest, and many start at 64GB, 5GB feels pretty paltry. Especially when the next step in the upgrade tier is to pay $0.99 for 50GB of storage space. I realize Services has become a moneymaker for Apple, but it just feels cheap.

I hope that increasing free storage for education is the first step towards more free iCloud for everyone this year. I wouldn’t expect non-education customers to get 200 GB for free, but the measly 5 GB of free storage have become just as user-hostile as 16 GB iPhones used to be. There has to be a better solution in between.

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Messages in iCloud Returns in iOS 11.3 Beta→

When this morning’s news regarding iOS 11.3 made no mention of Messages in iCloud, many feared the feature was delayed indefinitely. But with the release of the first developer beta, it’s now been confirmed that Messages in iCloud is available in 11.3. Guilherme Rambo reports for 9to5Mac:

With the release of iOS 11.3 beta 1 and corresponding developer release notes, Apple announced that iOS 11.3 includes the Messages in iCloud feature. Messages will prompt users to turn on Messages in iCloud on first launch after upgrading to beta 1. Users with two-factor authentication and iCloud Backups enabled will get Messages in iCloud enabled automatically.

It’s not certain that Messages in iCloud will make its way into the public release of iOS 11.3, but its presence in the first beta is a positive sign at least.

First announced at WWDC last June as an iOS 11 feature, Messages in iCloud is just what it sounds like: all your Messages across all your devices are stored in iCloud and kept in sync. The feature was present throughout the iOS 11 beta cycle last summer, but was removed before iOS 11’s public release. I never had any issues with it during the beta season, but clearly some users did, causing Apple to delay the feature until its reappearance now.

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