Triage is my new favorite email app for iPhone.
I’ve always had a tumultuous relationship with email clients on iOS. It used to be that Apple didn’t like third-party email clients on the App Store, until Sparrow came around. With its superior support for Gmail accounts and a faster workflow for managing the inbox on a daily basis, Sparrow convinced me – in spite of iOS’ limitations – to move away from Apple’s Mail, both on the Mac and iPhone. Until Google bought Sparrow, effectively stalling development on the iPhone and Mac and halting the iPad version’s release altogether. While Sparrow still works, I don’t feel comfortable relying on a product – for a key task such as email – that I know is going to be abandoned eventually. I stopped using Sparrow after it was acquired by Google.
I was back to Mail, and I wasn’t too thrilled about it. After upgrading to iOS 6 last year, I lamented numerous times how switching between Edge and 3G networks was worse than iOS 5, and how that behavior affected my Mail workflow due to another ridiculous change Apple made in iOS 6. Mail was my go-to client again, but I often ended up saving emails for later because I didn’t trust iOS 6 to correctly send my messages.
And then Google brought Gmail 2.0 to iOS, a much better version than the original app released in late 2011. I was eager to try out the new universal app with push notifications, once again moving with all my accounts from Apple Mail into a new home, cautiously hoping that would be the last time.
I’m still using Gmail for iOS, but there are some things I don’t like about it. Push notifications are useful, but I can’t stand the daily awkwardness with scrolling and funky text selections caused by Google’s reliance on embedded web views. Support for Gmail is solid and improving, but I miss the butter-smooth animations of Sparrow or, despite its flaws, Mail’s fluidity and native feel. I like Gmail for iOS, but I don’t love it.
Last month, I was sent a beta of Triage for iPhone, and a few hours into using it I knew that was it. That was the email app – not a client – that could allieviate my Gmail sorrows while showing a new way to process my inbox on an iPhone. Read more